Thank you for shopping with USA-SKIMS. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free return policy.
**Return Eligibility:**
– Items must be returned within 30 days of the delivery date.
– Products must be unworn, unwashed, and in their original packaging with all tags attached.
– Final sale items cannot be returned or exchanged.
**How to Initiate a Return:**
1. Contact our customer support team at [email protected] or call us at 702-418-1866 to request a return authorization.
2. Once approved, we will provide instructions on how to return your item.
**Return Shipping:**
– Customers are responsible for return shipping costs unless the item is defective or incorrect.
– We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
**Refund Process:**
– Refunds will be processed within 7-10 business days after we receive and inspect your returned item.
– Refunds will be issued to the original payment method used for the purchase.
**Exchanges:**
If you would like to exchange an item for a different size or color, please initiate a return for the unwanted item and place a new order for the desired item.
For any further questions, please reach out to our customer support team.
Thank you for choosing USA-SKIMS!